Privacy policy
Privacy Policy
Last Updated: May 6, 2026
This Privacy Policy describes how Conquering the Sky / NOMOREFEAR ("we", "us", "our") collects, uses, and discloses your personal information when you visit, interact with, or make a purchase through our website at nomorefear.vip and related services (the "Services").
By accessing or using the Services, you confirm that you have read and understood this Privacy Policy.
If any term in this Privacy Policy conflicts with our Terms of Service, this Privacy Policy governs with respect to the collection, use, and disclosure of your personal information.
1. Personal Information We Collect
"Personal information" means any information that identifies, relates to, describes, or can reasonably be linked to an individual. We may collect or process the following categories:
Contact Information Name and email address.
Financial Information Credit/debit card numbers, payment method details, and transaction information. Note: payment processing is handled by Shopify Payments and/or third-party payment processors. We do not store your full card details on our servers.
Account Information Username, password, preferences, and settings.
Transactional Information Digital products viewed, purchased, downloaded, or accessed.
Communications Information you provide when contacting us, including customer service inquiries and support messages.
Device Information IP address, browser type, device identifiers, operating system, and network information.
Usage Information How you interact with our Services, including browsing behavior, pages visited, session activity, and interaction patterns.
Marketing Engagement Data Email open rates, click-through rates, subscription preferences, and consent records. This data is collected and processed through our email marketing platform, Klaviyo.
2. Sources of Personal Information
We may collect personal information from:
- You directly, when you create an account, make a purchase, subscribe to our email list, fill out a form, or communicate with us.
- Automatically, through cookies, tracking pixels, analytics tools, and your device interactions with the Services.
- Service providers, including Shopify (e-commerce platform), Klaviyo (email marketing), and payment partners.
- Business and marketing partners, where legally permitted.
3. How We Use Your Personal Information
We may use your personal information for the following purposes:
a. To Provide and Improve Services
Processing payments, granting access to digital products, account management, preferences, recommendations, and improving your user experience.
b. Marketing and Advertising
Sending promotional emails and marketing communications through Klaviyo, showing personalized content, retargeting, and analytics.
Legal basis for marketing (EU/UK): We process your data for marketing purposes based on your explicit consent, collected through opt-in checkboxes on our sign-up forms. You may withdraw consent at any time by clicking the unsubscribe link in any email or by contacting us.
For California residents: You may opt out of the "sale" or "sharing" of personal information for advertising purposes as described in Section 10.
c. Security, Fraud Prevention & Safety
Detecting and preventing fraud, unauthorized activity, and security incidents; ensuring safe transactions and account protection.
d. Customer Support
Responding to inquiries, assisting with access to products, and maintaining our relationship with you.
e. Legal Compliance
Complying with applicable laws, responding to lawful requests, litigations, investigations, and enforcing our policies.
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage patterns
- Deliver personalized content and advertising
- Track email engagement (opens, clicks) through Klaviyo
Types of cookies we use:
- Essential cookies: Required for the website to function (e.g., cart, checkout).
- Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
- Marketing cookies: Used to deliver relevant ads and track campaign effectiveness (e.g., Meta Pixel, Klaviyo tracking).
Your choices: You can manage cookie preferences through your browser settings. EU/UK visitors will be presented with a cookie consent banner upon first visit. Disabling certain cookies may affect the functionality of the Services.
5. How We Disclose Personal Information
We may share personal information with third parties in the following circumstances:
a. With Shopify
Shopify hosts our store and processes personal information to operate the Services. Shopify may use de-identified or aggregated information to enhance its platform. Shopify's Consumer Privacy Policy is available at shopify.com/legal/privacy.
b. With Klaviyo (Email Marketing Platform)
We use Klaviyo to manage email subscriptions, send marketing communications, and analyze engagement. Klaviyo processes your email address, name, consent status, purchase history, and engagement data on our behalf. Klaviyo acts as a data processor under GDPR. Klaviyo is self-certified under the EU-US Data Privacy Framework (DPF) and incorporates Standard Contractual Clauses (SCCs) for international data transfers. Klaviyo's privacy policy is available at klaviyo.com/legal/privacy.
c. Service Providers
Including payment processors, hosting providers, analytics providers, IT and cloud services, and customer support tools.
d. Advertising Partners
To display personalized advertising based on your online activity. Depending on your jurisdiction, you may have the right to opt out of "selling" or "sharing" personal data for advertising purposes.
e. Business Transfers
In case of mergers, acquisitions, asset sales, reorganizations, or insolvency.
f. With Your Consent
When you explicitly authorize disclosure.
g. Legal Requirements
To comply with legal obligations, law enforcement requests, court orders, or to protect our legal rights and users' safety.
6. Email Marketing and Consent (Klaviyo)
How we collect consent
We collect explicit opt-in consent for email marketing through checkboxes on our sign-up forms, pop-ups, and checkout process. Consent checkboxes are never pre-checked.
What you consent to
When you opt in, you agree to receive marketing emails including promotional offers, product updates, educational content, and discount codes.
How to withdraw consent
You can unsubscribe at any time by:
- Clicking the "Unsubscribe" link at the bottom of any marketing email
- Contacting us at grumcalm@gmail.com
When you unsubscribe, we will stop sending marketing emails promptly. We may still send transactional emails related to your purchases (e.g., order confirmations, download links).
Consent records
We maintain records of when and how consent was given, including the form used, the date, the IP address, and the specific language displayed at the time of opt-in, as required by GDPR.
7. Data Retention
We retain personal information only as long as necessary for:
- Providing access to purchased digital products
- Maintaining your account
- Fulfilling legal compliance obligations
- Resolving disputes and enforcing agreements
Specific retention periods:
| Data type | Retention period |
|---|---|
| Purchase and transaction data | 7 years (tax/legal compliance) |
| Email marketing data (Klaviyo) | Until you unsubscribe + 30 days for processing |
| Website analytics data | 26 months |
| Customer support communications | 3 years |
| Consent records | Duration of relationship + 3 years |
After the retention period, personal data is deleted or anonymized.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information, including encryption of data in transit (SSL/TLS), secure payment processing through Shopify Payments, and access controls.
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
9. Your Rights and Choices
Your privacy rights depend on your location and may include:
All users:
- ✔ Right to Access your personal information
- ✔ Right to Delete your personal information
- ✔ Right to Correct inaccurate information
- ✔ Right to Withdraw Consent for marketing
- ✔ Right to Unsubscribe from emails at any time
EU/EEA and UK residents (GDPR):
- ✔ Right to Data Portability
- ✔ Right to Restrict Processing
- ✔ Right to Object to Processing
- ✔ Right to Withdraw Consent at any time without affecting the lawfulness of processing based on consent before withdrawal
- ✔ Right to Lodge a Complaint with your local Data Protection Authority
Legal bases for processing (GDPR):
- Consent: For marketing communications
- Contract performance: For processing purchases and delivering digital products
- Legitimate interest: For fraud prevention, security, and improving our Services
- Legal obligation: For tax and regulatory compliance
California residents (CCPA/CPRA):
- ✔ Right to Know what personal information is collected, used, and disclosed
- ✔ Right to Delete personal information
- ✔ Right to Opt Out of the "sale" or "sharing" of personal information
- ✔ Right to Limit Use of Sensitive Personal Information
- ✔ Right to Non-Discrimination for exercising privacy rights
Categories of personal information we may "sell" or "share" for targeted advertising: Device identifiers, browsing activity, and interaction data may be shared with advertising partners (e.g., Meta). To opt out, contact us or use the "Do Not Sell or Share My Personal Information" link on our website.
We may require identity verification before fulfilling privacy requests.
To exercise any of your rights, contact us at: grumcalm@gmail.com
We will respond within 30 days (GDPR) or 45 days (CCPA).
10. Do Not Sell or Share My Personal Information
If you are a California resident, you have the right to opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising.
To opt out:
- Email us at grumcalm@gmail.com with the subject "Do Not Sell My Information"
- Use the opt-out link on our website (if available)
We will process your request within 15 business days.
11. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including the United States.
For EU/EEA and UK residents: We rely on the following lawful transfer mechanisms:
- EU-US Data Privacy Framework (DPF) — Klaviyo is self-certified
- EU Standard Contractual Clauses (SCCs)
- UK International Data Transfer Agreement (IDTA) / UK Addendum
- Adequacy decisions where applicable
12. Third-Party Websites and Services
Our Services may contain links to third-party websites not operated by us. We are not responsible for the privacy practices of such third-party platforms. We encourage you to review their privacy policies before providing personal information.
13. Children's Data
The Services are not intended for children under 16 years of age (or under 13 in jurisdictions where that is the applicable age threshold). We do not knowingly collect personal information from minors.
If you believe a minor has provided information to us, please contact us and we will delete it promptly.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will update the "Last Updated" date at the top. For material changes, we will notify you by email (if we have your email address) or by posting a prominent notice on our website.
Your continued use of the Services after any changes constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or want to file a complaint, you may contact us at:
📧 grumcalm@gmail.com
📧 conqueringthesky@nomorefear.vip
For EU/UK residents: If you are not satisfied with our response, you have the right to lodge a complaint with your local Data Protection Authority.
Conquering the Sky / NOMOREFEAR nomorefear.vip